Australian players have a curious relationship with online casinos, balancing between cautious optimism and outright skepticism. The market is flooded with options, yet finding a platform that genuinely respects the punter’s time and money feels like searching for a needle in a haystack. Among the contenders, royal reels casino has carved out a niche, but […]
The Australian online casino market continues to evolve rapidly, driven by technological advancements and changing player preferences. As one of the most vibrant iGaming regions globally, Australia offers a diverse range of gaming options, from pokies to live dealer games. In 2024, several trends are shaping the landscape, enhancing player experiences and expanding opportunities for […]
Fertility challenges affect many couples and individuals across Australia, prompting a growing interest in advanced reproductive technologies and treatments. Navigating the options available can be overwhelming, but understanding the basics of fertility care, treatment options, and support services is essential for anyone considering this journey. For those seeking expert advice and personalized fertility solutions, resources […]
The iGaming industry in Australia has witnessed remarkable growth over the past decade, becoming one of the most dynamic sectors in the country’s entertainment landscape. With a tech-savvy population and increasing internet penetration, Australians are embracing online gaming platforms, including online casinos, sports betting, and poker. This surge has attracted both local and international operators […]
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Could your Customer Care Department actually be making things worse? The Customer Rage Survey is aptly named, as the report zeroes in on the issues that drive customers crazy. Its first conclusion is that there has been shift over the decades in the type of customers who complain. Previously, brand-loyal customers were the most likely […]
What’s the “best” way to survey customers after a service call? Two popular methods are by IVR and email. The blog post “Post Call IVR Surveys: Popular But Not That Useful” contains interesting analysis of the merits of these techniques. At ServeMeBest, we agree that requesting feedback by email is better than via IVR for […]
Customer care transparency services include the world’s first call recording sharing service. Delray Beach, Florida, April 11, 2016. Today, ServeMeBest announced that it has opened a new office in Florida, USA to better serve the North American market and has appointed a new VP Sales for the Americas, Eric Sherman. For ServeMeBest, the news marks […]
Chris Elliot is one of America’s top consumer advocates. As well as writing each week about travel for the Washington Post and other publications, he and his team take up the fight for consumers in their daily battles with bad service. Recently he came back to a topic of great interest to us at ServeMeBest: […]
