For the first time, organisations can show real transparency in their customer telephone interactions. Today, ServeMeBest announced that it has appointed Trust Smart Solutions as its exclusive reseller in the Hashemite Kingdom of Jordan. Trust Smart Solutions will immediately offer the full suite of ServeMeBest services to customers in Jordan. “Trust Smart Solutions is a […]
New certification programme will enable customer service organisations to show evidence of unprecedented openness in operations. In a joint announcement, ServeMeBest and AJA Benelux have launched an innovative Customer Service Transparency Standard (CSTS). For the first time, it is possible to get independent certification of customer service transparency, a vital indicator of quality in service […]
